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BY APPOINTMENT ONLY ~ 324 Jefferson Street, Fort Collins, Colorado 80524  

1-970-690-6880  |  Events@LuxeEventProductions.com 

 

1994-2019  ~  Celebrating 25 Years in the Event Industry

 Copyright © Luxe Event Productions, LLC.  |  All Rights Reserved

Frequently Asked

Questions

PLANNING

What kinds of events do you plan?

We plan and coordinate all kinds of events.  Everything to bridal showers and weddings to quinceneras and corporate events.  Be sure to visit our Events We Plan page for a complete list of the events that we can help with..

How many weddings do you plan in a year?

The most I have ever planned in one year was 35. That is not including the other services that we offer. However, we typically average around 15 a year.

What do you wish brides and their mom's  knew about hiring a wedding planner?

That hiring an event designer and planner really isn’t a luxury. It is a necessity. You want to be a guest at your wedding or event, not part the event staff executing the event!

What questions should I ask before hiring an event planner?

  • How many years they have been in business?

  • How many events they have planned?

  • What involvement do they plan to have in the process?

  • What kind of packages do they offer? Can they be customized?

  • What does their contract include?

  • How will their services save you time, money and stress!

  • Ask for recommendations from past clients as well as vendors they have worked with.

  • Ask if they are a member of any industry organizations.

What should I know before I meet with you?

They need to have some idea of  the budget that they are planning to have for their event.  The budget is a huge factor in the beginning of the planning process.  It's also a good to have some idea of what kind of event they want (evening and formal, or afternoon and casual). It is very helpful if the client has some idea of the direction in which they would like to see their event go.

If they have no idea where to start, no problem, we can help with that too!  

Why should I hire you over your competition?

One word.  Experience!  LUXE was founded by our owner in 1994 and in 2014 we celebrated 20 years in the event planning industry.  Why does that matter?  You can rest assured that the planner you have in your corner has decades of experience and the knowledge to make your event planning fun and stress free and your event one that you actually get to enjoy!

What is the first step I need to take ?

Contact us to make an appointment for your complementary consultation.  No strings attached.  Just come in and visit with us about your event, what you already have covered, and what you need help with.  From there we create a completely personalized estimate for you.  We don't believe in cookie cutter events or cookie cutter pricing.

RENTALS

Do you deliver and set up?

Absolutely, but there are delivery and set up charges that apply.

Can I change the date of my reservation if my event is rescheduled or postponed? 

A: Absolutely! We work with you if you need to change the date of your event for any reason.

 

What if my guest count goes up or down?

The  number of items rented can go up or down at any time.  If your count goes up the additional balance is added to your final balance due.  If your count goes down, the amount already paid is applied and your final balance due is decreased.  The final payment is due 30 days before your event.

What if items are damaged?

A credit card is required to be placed on your account at the time you reserve items and place a deposit.  The card will be charged for any damages after the event. However, your deposit can be made with cash, check or card.

 

What if you don’t have something I'm looking for?

let us know!  We regularly add new inventory and will try to accommodate any reasonable requests.

 

Are the items available to buy? 

Currently, all of our items are available only for rent.

GENERAL INFO

Where are you located?

We are based out of Fort Collins, Colorado

 

Do you travel?

Yes, we regularly travel all over Northern Colorado and Southern Wyoming and will go elsewhere upon request.

What forms of payment do you accept? 

We accept  cash, checks, and credit cards (however card processing fees do apply).

 

Is a deposit required and do I get it back?

 Yes we require a 30% deposit for all rental and planning contracts.  LUXE Couture custom linen orders require a 50% deposit.  Deposits and retainers are non-refundable.

Can I change my reservation after I have given my deposit?

Of course.  However, deposits are non-refundable and if we are unavailable on your new date your deposit will not be returned.